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UMBETHINK PUBLISHING LLC

Shipping & Returns

Domestic Shipping Policy

Last updated: February 26, 2020

Shipment processing time

All orders are processed within one business day after the order is received and approved.

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Orders will shipped via United States Postal Service (UPSP) by means of Media Mail.  Media Mail is delivered 2-9 days from shipment.  At Umbethink Publishing LLC, we made the decision to use this method of postage to keep your cost for our books as low as possible.  Shipping costs are based on weight and will be seen in your shopping card at checkout.

 

Single books will be shipped in a protective clear poly bag to prevent scuffing of the cover, and arrive in a poly bubble wrapped waterproof package.

 

Damages

Umbethink Publishing LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

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International Shipping Policy

Currently Umbethink Publishing LLC does not ship books outside the Domestic United States. Please feel free to contact Customer Support for any questions or requests.

Return & Exchange Policy

Last updated: February 26, 2020

Thank you for shopping at Umbethink Publishing LLC.  If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.  The following terms are applicable for any products that You purchased with Us.

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You can request a Return or Exchange:

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Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions.  The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Umbethink Publishing LLC, 5416 Big Bend Drive, Fort Worth, TX 76137.

  • Service refers to the Website.

  • Website refers to Umbethink Publishing LLC, accessible from https://www.umbethink.com

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

 

​Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

 

The following Goods cannot be returned:

  • Books that are clearly personalized by author to the purchaser.

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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

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Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:  Umbethink Publishing LLC 5416 Big Bend Drive Fort Worth, TX 76137

 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Shipping Policy

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